Adding Teams Members

As an Administrator and Supervisor, you can easily add team members at anytime

  • To add team members/agents by selecting the "Members" tab
  • Select the "+ Add" to add users/agents to your team.  


  • Select your users/agents and then the move arrow to add them to the queue.
  • Then select Apply.  


  • Genius Tip: Only users/agents with an assigned Genius license will appear here. You can purchase more licenses or reassign an existing license to another user.

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Updated:

July 7th, 2021

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

616472

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743

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