Viewing, Purchasing and Upgrading Licenses

AVOXI user that wishes to make/receive calls require Licenses.  As an Admin, you can view, upgrade, or purchase new licenses at any time via your AVOXI online platform. Licenses start at $24.99/month with a 3 license minimum.


Viewing Purchased, Used, and Available Licenses

  • To get started, select the "Home" icon located on the left-hand side navigation.
  • On the Home page select the "Settings" tab.
  • Click the  "Licenses" section located towards the bottom
  • On the License page, you can now view your purchased, used, and available license.


Purchase New or Additional Licenses

  • To purchase additional licenses simply select the +Add button located on the right-hand side of the Licenses page in the My Licenses box.
  • Enter the number of Contact licenses to be added. 
  • Review the Terms and Conditions, total monthly cost, and select Authorize Purchase.
  • The credit card on file for your business account will automatically be used for any authorized purchases.


Delete

NOTE: Adding, deactivating, and deleting agents has no effect on the license count or monthly billing.  You will be billed each month based on the total licenses purchased.  Any new licenses added are prorated for the rest of that billing cycle and then billed monthly beyond that.  Cancellations of any license(s) must be done by contacting your Account Manager.


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Updated:

February 16th, 2022

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

388440

Page Views:

3382

Tags:

license, enterprise, contact, upgrade, purchase, view license

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