AVOXI users that wish to make/receive calls using the AVOXI webphone require Licenses. As an Admin, you can view, upgrade, or purchase new licenses anytime via your AVOXI online platform.
Viewing Purchased, Used, and Available Licenses
- Select the "Home" icon on the left-hand side navigation to get started.
- On the Home page, select the "Settings" tab.
- Click the "Licenses" section located towards the bottom
- You can now view your purchased, used, and available licenses on the License page.
Purchase New or Additional Licenses
- To purchase additional licenses, simply select the +Add button on the right-hand side of the Licenses page in the My Licenses box.
- Enter the number of Contact licenses to be added.
- Review the Terms and Conditions, total monthly cost, and select Authorize Purchase.
- The credit card on file for your business account will automatically be used for any authorized purchases.
Delete
NOTE: Adding, deactivating, and deleting agents has no effect on the license count or monthly billing. You will be billed each month based on the total licenses purchased. Any new licenses added are prorated for the rest of that billing cycle and then billed monthly. Cancellations of any license(s) must be made by contacting your Account Manager.
