Welcome to your new AVOXI platform! Use our below video guide for an informative tour and l earn more about our many features and integrations.
The AVOXI webphone is a 100% web-based application available to all Contact and Enterprise license holders.
AVOXI ’s Call Activity dashboard showcases a variety of activity reports on key metrics such as total calls, average talk time, and call outcomes - by team or agent.
Supervisor Training ~ Module 4: Integrations Streamline your workflow and stay connected to customers around the globe when yo.
Managing a call center involves much more than simply scheduling agents to a queue.
Your contact center is a business powerhouse, and phone numbers are a crucial tool to its success.
Supervisor Training ~ Module 6: Team Settings Now you have created your Team, the next step is to set up your Team settings.
Supervisor Training ~ Module 5: Managing Teams One of your many roles as a call center supervisor is to create, manage, guide, a.
Best Practices and Troubleshooting Checklist Use our below tips, tricks, and troubleshooting steps to ensure the best results .