The Friendly Names for Phone Numbers feature allows admins to assign user-friendly labels to numbers in their organization.

Citrix Systems is an American multinational software company that provides servers, applications, and desktop virtualization, networking, software as a service (SaaS), and cloud computing technologies.

Recording business calls, incoming and outgoing, is essential to all businesses, regardless of size.

Recording business calls, incoming and outgoing, is important to all businesses regardless of size.

Call forwarding  gives users/agents the ability to automatically forward incoming calls on a phone number and  extension  to an alternative number, device, extension, or voicemail.

Your organization may have different pause statuses than the default pause statuses provided in Genius.