Supervisor Training ~ Module 5: Managing Teams

One of your many roles as a call center supervisor is to create, manage, guide, and coach your agents.   This section explains the different ring strategies and how to create and manage your teams within the AVOXI platform.  

Use the quick links below to skip ahead:

Understanding Ring Strategy


Creating a Team



Adding Team Members



Removing Team Members



Deleting a Team




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Updated:

August 3rd, 2022

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

964512

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