Welcome to your new AVOXI platform! Use our below video guide for an informative tour and l earn more about our many features and integrations.
AVOXI’s Call Activity dashboard showcases a variety of activity reports on key metrics such as total calls, average talk time, and call outcomes - by team or agent.
AVOXI gives visibility into both historical call activity reports and real-time analytics, offering you the ability to reallocate resources instantly.
Streamline your workflow and stay connected to customers around the globe when you integrate AVOXI's software with industry-leading communication platforms.
One of your many roles as a call center supervisor is to create, manage, guide, and coach your agents.
Now you have created your Team, the next step is to set up your Team settings.
Best Practices and Troubleshooting Checklist Use our below tips, tricks, and troubleshooting steps to ensure the best results .
Agent Training - Module 5: Using your Webphone The AVOXI webphone is a 100% web-based application available to all Contact and E.