SIP is commonly used for internet media that is real-time such as Voice over Internet Protocol (VoIP) phone calls, video conferencing, and instant messaging.
SIP forwarding allows AVOXI Genius Admins to forward incoming calls to your AVOXI virtual number to a SIP address or PBX.
Easily integrate your current in-house PBX or third-party platform (example: MS Teams) with your AVOXI Genius online platform and instantly enable outbound calling to any destination worldwide.
Microsoft Phone System Direct Routing is the service inside of Teams that allows organizations to connect external phone lines (numbers) and use Teams as an office phone system.
When routing your inbound calls to your Twilio platform, you are required to configure some settings in your Twilio platform.
Log in to the management interface of your 3CX and do the following: Go to SIP Trunks IMPORTANT: You cannot select "Generic" as a country when using 3CX Hosted Interface.
General Configuration The purpose of this guide is to help you setup a basic trunk, inbound route, and outbound route.
S etting Up IP Whitelisting When setting up your call forwarding to Asterisk, it is important to whitelist AVOXI’s signaling IPs within Asterisk, which can be found here .
To expand your number inventory you can purchase numbers from AVOXI and forward them into your Five9 account.
Genesys Configuration When routing your inbound calls to your Genesys platform, you are required to configure some settings within your Genesys platform.
To expand your number inventory you can purchase numbers from AVOXI and forward them into your Talkdesk account.
The following information can be provided to AVOXI Genius customers who need to whitelist our IPs and ports to allow traffic both ways.
Contact our award-winning customer care team.