SMS Forwarding - Charges and Billing Example

How SMS Forwarding Works

SMS forwarding works by routing incoming text messages to the recipient's email address in the AVOXI platform. All logos, pictures, and email signatures will be removed from the reply message to make it look like a "text message" This allows you near real-time conversations with your customers using a communication method they already utilize and prefer.


SMS Forwarding Pricing and Highlights

AVOXI offers SMS for 18 international locations on Mobile-enabled numbers with 4 pricing plans that can be selected from the orders page at orders.avoxi.com. To purchase a Mobile-enabled number for SMS choose the number type with "Mobile - Voice & SMS". Next select the package that works best for you. 

SMS Billing Example

SMS subscriptions and usage charges are visible on the second page our your AVOXI Invoice.

  • Messages of 160 characters will be broken into two messages. 

    • Example: A 400 characters message is three messages (160+160+80).  

    • It works the same as billing increments but is based on the number of characters.

  • Inbound messages and outbound responses are charged as two individual messages. 

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Updated:

November 21st, 2023

Author:

Jeff Cook

Updated By:

Jeff Cook

KB ID:

476041

Page Views:

2135

Tags:

sms billing, sms charges, sms invoice

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