Please note it is a default requirement to have a payment method listed on your AVOXI account.
Prorated charges are a partial charge for the time between starting the new service and your bill date.
Any calls that come into the Genius or Core platform, that are then redirected back out (call forwarding, IVR, etc) are charged against your jetpack minutes.
The AVOXI Cloud Service combines our feature-packed platform capabilities into a value-adding service package for our voice customers.
We understand that fees are a sensitive subject.
When you look at your AVOXI invoice or a rate sheet, you'll see two separate categories inbound rates and outbound rates.
Small differences between the minutes shown in your Genius Numbers Report and the totals on your invoice are expected, and usually come down to two things: Rounding: AVOXI bills using standard telecom rounding (60/60 billing), and due to rounding, subtotals can differ slightly from detail totals.
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