How are calls forwarding to a number or IVR charged?

Any calls that come into the Genius or Core platform, that are then redirected back out (call forwarding, IVR, etc) are charged against your jetpack minutes.  Meaning if you still have minutes available there is no additional charge. 

Give feedback about this article

Was this article helpful?

Have more questions? Submit a request

Updated:

February 3rd, 2021

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

811499

Page Views:

1633

Tags:

Can’t find what you’re looking for?

Contact our award-winning customer care team.