Why do I Have a Platform Fee on My Invoice?

Effective March 1, 2023, we have replaced our previous $4.99 Admin Fee with a $9.99 USD Platform Fee. 

Why did we do this? To be able to continue to deliver new features and enhancements that will help you drive business success. 

The new Platform Fee will cover all of the components previously covered by the Admin Fee and give you access to the robust embedded features on the AVOXI Platform. This will give you even greater value and transparency within your service and further enhance your critical customer conversations. 

If you have any questions regarding this rate change, please contact your Account Manager or support@avoxi.com

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February 14th, 2023


Lauren Ing

Updated By:

Louise Ross



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platform fee, fees, invoice, admin fee, billing

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