No. Updating the outbound Caller ID via Call Groups is not supported on the Essential license.
If your agents need the ability to change their outbound Caller ID, they'll need to be on the Contact license instead.
No. Updating the outbound Caller ID via Call Groups is not supported on the Essential license.
If your agents need the ability to change their outbound Caller ID, they'll need to be on the Contact license instead.
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