Deleting Teams

As an Administrator and Supervisor, you can delete team members who have left the company or moved to another team.

  • To delete an existing team, select the "Teams" icon located on the left-hand side navigation bar. 
  • On the "Teams" homepage, you can view a list of all teams or search for a particular team.  
  • Select the "Delete" button next to the team you wish to delete.


WARNINGBefore deleting a team, it's essential first to update the date of any call forwarding or IVR rules set to go to the deleted team.

Give feedback about this article

Was this article helpful?

Have more questions? Submit a request

Updated:

March 21st, 2023

Author:

Lauren Hundley

Updated By:

Kay Senior

KB ID:

394924

Page Views:

1706

Tags:

deleting teams, erase squads

Can’t find what you’re looking for?

Contact our award-winning customer care team.