Buying/Adding Numbers in AVOXI

Phone numbers are essential to your AVOXI account and allow you to make and receive calls.  You can add new/additional numbers directly through your AVOXI account at any time.  

Use the below guide to get started:

  1. First, log into your AVOXI account using your username and password.
  2. Next, select the “Numbers” section located on the left-side navigation.
  3. On the numbers dashboard, click on the “+Add” button. 
  4. Next, select the “Originating” country from the drop-down menu on your online shopping cart.
  5. Next, choose the required “Phone Number Type” using the drop-down menu.
  6. Next, select a number from the list of available numbers. 
  7. Using the “Forward Calls To” drop-down, select how you wish to route your number.  This is a crucial step as the forwarding destination will impact the number of minutes in your chosen calling plan. 
  8. Please choose your desired plan from our virtual number package offering.  
  9. If you would like to add SMS Forwarding to your number, do so by selecting your designed plan.
  10. All phone numbers include a call recording 30-day free trial; check the box to activate.
  11. Review your order.
  12. Use the “Information” icon to view important information about the number you purchase. 
  13. If you have selected the incorrect number / or need to change your order, click the “Delete” icon to empty your cart.
  14. As you are already a customer, you are not required to complete your information and will automatically log in.
  15. Please tick the box to accept our standard terms and conditions
  16. When you are ready, select the “Place Order” button to complete your purchase

Your new number will appear in your AVOXI account under the “Numbers” section.

Still, require additional numbers?  Follow the same process!

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August 26th, 2022


Louise Ross

Updated By:

Louise Ross



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