Viewing and Using your Numbers Dashboard

All users can view all Toll Free, Local (DID,DDI), Mobile, and TrueLocal AVOXI virtual numbers associated with your company's account can be viewed on the Numbers Dashboard of your AVOXI online platform.   

View your numbers

  1. To view your numbers simply select the "Numbers" section in the left-side navigation bar. 
  2. This will redirect you to your organization's "Number Dashboard" and on the " Manage tab" you can now view all numbers associated with your account.
  3. Phone Number: Under the "Phone Number" column you can view a list of all active phone numbers.
  4. Local Format - Always verify local dialing format in the number country of origin, more information can be found here
  5. Friendly Name - Allows admins to assign user-friendly labels to numbers.
  6. Country & Number Type - Toll Free, Mobile, or Fixed Line. 
  7. Services Enabled - This column will show which services are enabled on that particular number (example: Voicemail / Call Recording / SMS/TrueLocal).
  8. Target Destination - How incoming calls to a specific number will be answered (example: forward to an external number/voicemail/extension/SIP Forwarding/MS Teams) and who the number is assigned to.


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Updated:

February 17th, 2022

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

535600

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