If you login to Genius and you see the Unsupported Browser error in your webphone, you may be using an Unsupported web browser or have a configuration error in your web browser.
Please check the following:
- Are you using Chrome, Firefox, or Edge web browsers? If not, we ask that you switch to one of our officially supported browsers so that you will encounter minimal issues using Genius
- This includes Safari and Opera as they are not currently supported web browsers
- Update your web browser to the most recent version
- Please review the Setup your browsers to work with AVOXI article, this will provide any steps required specific to each browser to ensure you can work in Genius
If you are using a supported browser and have setup your browser properly, and are still receiving errors, please reach out to support@avoxi.com and we will assist in troubleshooting.
