This process is for new number orders and number activation for Local Numbers, TrueLocal Number, and ITFS.

Notes: South Africa numbers are fully active under AVOXI; we do not need to register with the carrier.
 

SAICOM is email-based

Please send an order email to the following email address:

Saicom Number Order - salesenablement@saicom.io

cc: Gary Philp - gary@saicom.io

Case management and grading

1. Status: PENDING CARRIER ACTION DO NOT CLOSE
2. Account name: Account of the carrier we are requesting the number(s) from (in this case: SAICOM) 
3. Priority: P4
4. Case subtype: PROVISIONING - OUT OF STUCK
5. Case description: Description of the number range you are ordering

Email setup

1. Email to: Saicom Number Order - salesenablement@saicom.io
2. cc: Gary Philp - gary@saicom.io

Email Template

Good Day,

Hope this finds you well

Please process an order for 20x 2710 South Africa Numbers

I look forward to your response.

Best Regards

The SAICOM Team will send an Order Form to be signed.

Form Example: