The Voice Brandname Registration (VBR) Form is a mandatory document that links your phone number to your legal brand name, so that name displays as the Caller ID (CLI) instead of just the number.

Why This Is Required

This ensures your business calls are properly identified on recipients' mobile phones. Your brand name must meet specific formatting requirements.

What You Need to Provide

• The completed Vietnam VBR Form
• Your brand name must: use alphanumeric characters without diacritics (case insensitive); may include spaces, hyphens (-), underscores (_), and periods (.); be a maximum of 11 characters; and be related to the brand of your company or organization

How to Submit It

• Download and complete the Vietnam VBR Form, following the brandname format rules above.
• Upload it in your AVOXI online account. See our informative guide for help.
• Our number team will review it. Your account status updates automatically once we finish.
• You will usually hear from us within 24 hours. For urgent help, call +1 (770) 937-9735.