Feature |
IVR |
Flow Builder |
Free to use |
✔ |
✔ |
Configure IVR (Interactive Voice Response) to set up automated greetings, collect digit (DTMF) input from your users and route calls intelligently based on their choice. |
✔ |
✔ |
Visually build and manage IVR’s using simple click to configure interface. |
X |
✔ |
Percentage based routing - Distribute incoming call traffic to desired target destination based on percentage allocation |
X |
✔ |
Failover routing - Re-route calls to failover destinations when the primary destination cannot be reached. |
X |
✔ |
Test and experience your call flow just as your users would before forwarding numbers to them |
X |
✔ |
Coming soon - Active Time, webhooks and many more |
X |
✔ |