As part of our global coverage expansion, we continuously add new numbers, inventory, and locations to our online shopping cart. Additionally, we regularly release fixes, updates, and improvements to the Genius platform UI and behind-the-scenes to keep our software running smoothly. 

Updates/Enhancements

Contact Center Fixes 

• Voicemail Fix: Issue where additional voicemail greetings may be displayed for users with a previously deleted voicemail box.
• Agent Status Log Fix: Fixed an issue where Unknown status events were showing up in the Agent Status Logs. Also fixed prior instances of these status events.

Pricing Updates 

• Rate Change: New Termination Rates went into effect on February 1st.

Release notes include new features, enhancements, and bug fixes.  Updates are done weekly, so check back often to see what's new.  Also, please forward product suggestions to product@avoxi.com.