AVOXI Deployment - October 29. 2024  

As part of our global coverage expansion, we continuously add new numbers, inventory, and locations to our online shopping cart. Additionally, we are regularly releasing updates and improvements to the Genius platform UI and behind the scenes to keep our software running smoothly. 

🎉 What's New

• New Products in the Shopping Cart
  • Port Your Romania TrueLocal
  • Port Your Argentina ITFS
  • Vietnam ITFS (1800 Vanity)
  • Port Your Hong Kong TrueLocal
  • Republic of Congo Mobile - Voice Only
  • Republic of Congo Mobile TrueLocal
  • Ethiopia - National & TrueLocal
  • Burkina Faso - Ouagadougou TrueLocal
  • Colombia - Medellin TrueLocal
  • United States - Wisconsin Eau Claire (715) DID & TrueLocal
  • Update to Current Products: Due to regulation issues around outbound calling in Taiwan, we have temporarily removed Taiwan TrueLocal from the cart. We will notify you once these products are back up. DID inbound only are still available

🐛 Bug Fixes

• We’ve fixed an issue where Total Wait Time in Team Activity was not aligning with wait time seen in Call Journey
  • Note: Team Activity in some instances was not including additional wait time after initial ring. We’ve updated this to make sure we’re showing the total time between entering queue and first answer by an Agent (or VM/Abandon)