AVOXI Deployment Summary: This week we launched our NEW Scheduled Reports and made minor adjustments to the Webphone.
What’s NEW
NEW Scheduled Reports
Using "Scheduled Reports" AVOXI License holders can now receive daily, weekly, or monthly pre-built reports delivered directly to their inbox. This helps managers monitor their agents or teams and drill into the metrics that matter most. Learn more about Scheduled Reports here.
Adjustments
- In isolated cases, users were unable to answer an incoming call by clicking the *ANSWER* button on their web-phone. Our investigation found this was caused by the audio device on their computer becoming unavailable. Fixes have been applied to this so that a visual indicator will alert the user and provide helpful tips on how to enable audio devices.
Release notes include new features, enhancements, and bug fixes. Updates are done weekly so check back often to see what's new. Please forward product suggestions to product@avoxi.com
