TrueLocal Product Overview

AVOXI TrueLocal Calling numbers are known in the industry as PSTN Replacement, Two Way Voice, and Unified Communication numbers. The hard-to-find local DID numbers are available in select countries, allowing users to make and receive local and international calls using the same number. In addition, with local Caller ID, access to in-country emergency services (in select countries), and number portability, users can leverage the full benefits of AVOXI local license and interconnects. Available to both end-users and resellers, numbers can be used for business or private use. These numbers boast many business benefits and are compatible with both landline and mobile calling.

TrueLocal Business Benefits

  • Using the same number for the callback helps increase the answer rate and builds trust and credibility.  
  • Help build brand awareness and customers' confidence in your business.
  • Using an established SIP provider like AVOXI gives you instant access to a consciously growing inventory without the costly and time-consuming process of local carrier regulatory management.
  • AVOXI's TrueLocal service enables businesses to make a smooth transition when moving their legacy telephony a cloud-based services.
  • Enjoy the full benefits of a licensed in-country operator without complicated contractual agreements and costly technical infrastructure.
  • You can move all your entire telecommunication needs into one 100% cloud-based unified communication platform.
  • Instant access to full voice functionality on the AVOXI Cloud platform includes over 40+ business features, such as CRM Integration, Analytic Reporting, and WebRTC calling to name but a few.

Coverage and Service

Countries this service can be activated in the following countries; please view the country-specific guide for emergency coverage, complete services, and requirements AVOXI TrueLocal (2 - way Voice) Number Coverage. Please get in touch with us at salesteam@avoxi.com for more information or if the country you are looking for is not listed.

Making Outbound Calls 

When sending calls from a SIP trunk or your AVOXI Webphone, you should dial all numbers in E.164 number formatting. This is a standardized numbering plan for the worldwide public switched telephone network (PSTN). It was developed so that associations worldwide would have a standard format to express telephone numbers, and it is the primary standard that AVOXI uses. The format is the country code plus the number subtracting any preceding zeros. E.164 formatted phone numbers are limited to a maximum of fifteen digits.  

CLI Formatting

CLI (Caller Line Identification) should be displayed in the same format. This is only applicable if you use AVOXI as a SIP trunk provider. ** If your CLI or Calling number is not in the correct format, calls will be rejected. Please review the country-specific requirements us the above country-specific links.

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Updated:

November 3rd, 2022

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

843251

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2039

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