Key Benefits
AVOXI provides softphones and support services to help accelerate your setup time. Since the solution is cloud-based, AVOXI takes care of system upkeep and maintenance—your business stays updated with all the latest features and functionality. Additional benefits include:
- Cost savings: Reduce cost from onsite PBX; no hardware updates or maintenance fees; handled by AVOXI via the cloud.
- Quickly scalable: Easily scale as a business grows; just add new employees to system ▪ 24 x 7 technical support: live vs email; 15 minute response times
- Business-class calling features: Business calling features included and accessible through an online dashboard
- Flexible and accessible: only need access to the Internet; supports remote employees and helps ensure call continuity.
Select Features
IVR/Auto Attendant
Ability to build phone menu systems, add call menus, transfer to voicemail and the flexibility to create and program rules to handle all of these features.
Control Panel
Interface that allows administrators the choice to handle end-user settings; provides control of phone extensions to end-users for call forwarding and call recording retrieval.
Time of Day Routing
Call Forwarding
Voicemail
Voicemail delivered to email inbox in .wav format
Conference Room
Three-way calling setup
Call Detail Viewing/Search
Administrator view into the interface that provides call details and is search enabled
Hunt Groups
Dial by Name Directory
Click on the name listed in the directory from the online interface to connect to call
Find Me/Follow Me
Set up alternative phone numbers in the online interface that inbound calls roll over to if no answer on the first line.
Caller ID