Configure a voicemail for your team using custom voicemail greetings. Voicemails are forwarded to an email address of your choice. Use the below steps to get started:

Configure New Voicemail

• On the Teams section select the team you wish to update.
• On the "Settings" tab, select the "Voicemail" section.
• Give your voicemail an easy to identify Name (this name will be included in the voicemail email body)
• Choose your Greeting:  You have three options to choose from
  • Pick from Library
    • Choose one of our preloaded recordings by selecting the dropdown arrow 
    • Select Save Voicemail. 
    • Tip: You are able to preview and download audio files you uploaded by clicking the Play and Download button next to your selection
  • Record Voicemail Greeting
    • Record your own personal greeting. 
    • Select the record button to start recording. 
    • Once finished, select the stop button
    • You can playback your recording by selecting the "Play" button .
    • If you’re happy with the recording select Save Audio and then Save Voicemail.
  • Upload a File
    • Upload a file your company already has by simply dragging and dropping the file or selecting upload 
    • Then make sure to select Save Voicemail. 
    • Tip: Make sure your audio files are saved as .wav and delete any spaces or special characters from the file's name.
• Email Address:  Enter the email address where voicemails will be sent.
  • When finished, select "Save Voicemail"

Preview Configured Voicemail

• Use the play button to preview your configured voicemail greeting 
• Use the "Reset" button to update this at any time.