Viewing and Uploading Required Documents

Our interactive number portal lets you view required supporting documentation via the number profile page. With only a few clicks, you can instantly view a detailed list of required documents and upload them directly from your AVOXI platform. Once these are received and reviewed by our number team, the in-application status will automatically update. Use the steps below to view now:

  • On the “Order Status” page, click on the required number in the Order Summary column.
  • You can now view a detailed list of required documentation.
  • Select the tooltip (I) to view quicklinks to the required Letter of Intent (LOI) and additional informative guides on required documents.
  • NEW: Guides can now be uploaded directly within your AVOXI online platform. Select the upload arrow next to the relevant section and attach the required document.
  • Once all documents are uploaded, they will automatically be submitted for approval.
  • The “Status” will now reflect “Submitted.”
  •  Status “Rejected”: Once reviewed, any rejected documentation will be reflected in the status column with a relevant note (e.g., “Your document has expired; please upload an updated one”).


  • Alternatively, use the download button to easily reuse previously uploaded documents.


Delete

Confidentiality Setting - Anyone with permission to place a number will be automatically visible in the orders tab on the numbers page.  Due to confidentiality and data concerns (e.g. passports), our document management functionality only allows AVOXI Admins to view uploaded documents.  Use our Role-Based Access guide to review and update users’ permissions settings.

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Updated:

May 1st, 2025

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

1870925

Page Views:

1828

Tags:

numbering system, docs management, essential documents, uploading files, viewing documents

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