In some locations, the In-country Authority requires the number to be registered with the same city address as the number ordered from AVOXI. 

If you do not have an in-city address we may not be able to port your number. 

If you would like to change the information your number is registered upload this directly within your new AVOXI platform at the number field.  Once these are received and reviewed by our number team, the in-application status will automatically update, learn more here!

Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735.  Please note your number will not work and is blocked until your information is registered with the local provider. 

AVOXI Core Platform

If you are an AVOXI Core customer you can track your order status with your Onboarding Specialist who will also provide regular email updates. Lead times on orders are based on inventory at the time of order.  Most numbers are usually ready the next day unless there is a long order time with the carrier. Contact your Account Manager about an AVOXI Platform Demo and Migration.