Documentation Required - Proof of Address

In some locations, the in-country authority requires the number to be registered with an address, and requires proof of that address.

 

Why This Is Required

Certain countries' regulators require a verifiable address on file, showing your business name, before a number can be activated.

 

What You Need to Provide

  • Proof of address showing your business name
  • Ideally no more than 3 months old
  • Acceptable document types:
    • Utility bill
    • Lease agreement (shared lease agreements are accepted if it's all you have — some areas don't accept them otherwise)
    • Bank statement
  • AVOXI will use the address provided at order time as the default. To change it, update it directly in the number field within your AVOXI platform.

Special note for UAE Local Number orders: proof of address cannot be older than 60 days.

 

 

How to Submit It

  • Gather a qualifying proof-of-address document (see list above).
  • Log in to the AVOXI platform and upload it directly within the number field — learn more here.
  • AVOXI's number team reviews it — status updates automatically once reviewed. Typical turnaround: 24 hours. Urgent cases: +1 (770) 937-9735.

Was this article helpful?

Have more questions? Submit a request

Updated:

September 10th, 2026

Author:

Breanna Layte

Updated By:

Louise Ross

KB ID:

532636

Page Views:

16545

Tags:

documentation, address proof, location, verification, residency

Can't find what you're looking for?

Contact our award-winning customer care team.