Documentation Requirement - Passport Or ID

In some locations, the in-country regulator requires an AVOXI number to be registered with the ordering person's proof of ID or passport.

Why This Is Required

Certain countries require government-issued identification tied to a phone number as part of local telecom KYC rules, so the regulator can verify who the number is registered to.

What You Need to Provide

  • A copy of the ordering person's passport or national ID


Format requirements (must be current/unexpired, name-matching, etc.) are not specified in the current source content — confirm with the number/compliance team before publishing.

How to Submit It

  1. Log in to the AVOXI Genius platform and go to the relevant number's profile page,  learn more here! 

  2. Upload the passport or ID document directly from within the platform.

  3. AVOXI's number team reviews it — status updates automatically once reviewed. Typical turnaround: 24 hours. Urgent cases: +1 (770) 937-9735.


Note: The number will not work and remains blocked until the documentation is received and registered with the local provider.


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Updated:

August 19th, 2026

Author:

Breanna Layte

Updated By:

Louise Ross

KB ID:

532630

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