In some locations, the in-country authority requires the number to be registered with an address and requires proof of it. To purchase a Malaysian local number, AVOXI needs two forms of address proof.

Why This Is Required

Malaysia's regulator requires verifiable proof of address, showing your business name, before a local number can be activated.

What You Need to Provide

• Two (2) documents proving address, showing your business name
• Ideally no more than 3 months old — in some cases the authority will accept documents up to 6 months old
  • Acceptable document types:
  • Utility bill
  • Lease agreement (shared lease agreements are accepted if it's all you have)
  • Bank statement

How to Submit It

• Gather two qualifying proof-of-address documents showing your business name.
• Log in to the AVOXI number portal and go to the relevant number's profile page.
• Upload both documents directly within the platform — learn more here.
• AVOXI's number team reviews it — status updates automatically once reviewed. Typical turnaround: 24 hours. Urgent cases: +1 (770) 937-9735.