Documentation Requirement - BYOC Numbers

Bring Your Own Carrier (BYOC) allows you to keep an existing phone provider(s) while using AVOXI to receive inbound calls, with no limit to the number of carriers you can use. The value-added service is available to Enterprise License holders and is a popular alternative to number porting. The functionality gives you the ability to benefit from the many value-added features AVOXI offers without jeopardizing an established, sometimes long term relationship with your existing provider.  In addition, it also allows you to use your AVOXI platform in countries where we currently don't offer a phone number. 


Why This Is Required

LIst of numbers you would like to Bring Your Own Carrier (BYOC)


What You Need to Provide

Prepare the List of Number you would to BYOC in document and upload in the Acceptable formats: PDF, .XLXS or .CSV


Template: BYOC Numbers.csv


How to Submit it

Log in to the AVOXI Genius platform and go to the number's profile page, learn more here!

  1. Download the BYOC Numbers.csv Template under required supporting documentation.

  2. Complete it on your company letterhead per the requirements above, and have it signed (and stamped, if available).

  3. Upload the completed document from the number profile page.

  4. AVOXI's number team reviews it — status updates automatically once reviewed. Typical turnaround: 24 hours. Urgent cases: +1 (770) 937-9735.






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Updated:

September 14th, 2026

Author:

Miguel Aleman

Updated By:

Miguel Aleman

KB ID:

3936705

Page Views:

29830

Tags:

intent, documentation

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