Using the "Download" functionality you can filter and download reports in PDF format directly to your desktop.
- To do so, select the "Analytics" tab located on the left navigation bar
- Select the "Report" tab you want to view and share
- Filter your report by date range
- Filter your report by Teams, Agents, or Numbers (filters differ based on the report type you selected)
- Once you are ready to download your report, select the "three dots" located to the right of the date picker
- Click "Download" from the option list and choose a PDF or CSV format (can vary based on the report) for your download. Please note the system can only download 2500 recorders at a time.