Editing Call Groups in Genius

Editing call groups is easy! 

Select the Call Group section on the left-hand side navigation. 

Select the call group you’d like to edit to be taken to the call group settings page.

From here you can make your edits to the details, hold music, voicemail, or members. 

Make sure to select Apply after making any changes.

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Updated:

October 16th, 2020

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

388386

Page Views:

855

Tags:

call group setting, timout, hold music

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