Editing Call Groups in Genius

Select the Call Group section on the left-hand side navigation. 

Select the call group you’d like to edit to be taken to the call group settings page.

From here you can make your edits to the details, hold music, voicemail, or members. 

Make sure to select Apply after making any changes.

Give feedback about this article

Was this article helpful?

Have more questions? Submit a request

Updated:

August 27th, 2024

Author:

Curtis Foster

Updated By:

Curtis Foster

KB ID:

388386

Page Views:

2431

Tags:

call group setting, timout, hold music

Can’t find what you’re looking for?

Contact our award-winning customer care team.