The correct format for audio files in Genus

When configuring Virtual Attendant in Genius, there are certain characteristics that you need to keep in mind regarding your audio files.

  1. Audio files to be uploaded must be in .wav format
  2. The file's name must not include any spaces or special characters.
  3. The maximum file size is 4MB 

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Updated:

July 22nd, 2020

Author:

Melissa Mora

Updated By:

Louise Ross

KB ID:

485798

Page Views:

776

Tags:

4mb, audio files

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