Deleting a Virtual Attendant in Genius

Select the virtual attendant's icon   on the left-hand side navigation. Find the virtual attendant you’d like to delete and select Delete.

Once you select Delete, you will be prompted to type in the name of the virtual attendant exactly as it appears and then select the “I understand the consequences, delete this Virtual Attendant.

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Updated:

October 23rd, 2020

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

388396

Page Views:

915

Tags:

delete, ivr, virtual attendant

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