Updating an SMS Forwarding Email

New SMS Messages are automatically forwarded to the default email address associated with your account. Modify this at any time via your AVOXI online platform.

  • To get started, log into your account.
  • Select the "Numbers" section located on the left-hand sidebar
  • On the "Numbers page," select the phone line/number on which you wish to update the SMS forwarding email address
  • Genius Tip:  Look for the "SMS" icon located under the "Services Enabled" column to the left of your number to ensure SMS is enabled on the number. 

  • Next, select the "Forwarding" tab located on the top middle of the numbers configuration page. Once there, select SMS on the left side of the page to get to the SMS Forwarding rule for this number.

  • On the "SMS" tab, update the forwarding email address. 
  • Note: Ensure there are no spaces before or after the email address.
  • On completion, click the "Save" button.

       

Give feedback about this article

Was this article helpful?

Have more questions? Submit a request

Updated:

February 28th, 2024

Author:

Jeff Cook

Updated By:

Jeff Cook

KB ID:

487622

Page Views:

3287

Tags:

sms, messaging, email forward

Can’t find what you’re looking for?

Contact our award-winning customer care team.