A Letter of Intent (LOI) describes the reason for acquiring your number and its intended use — for China, this covers both inbound and outbound calling.

Why This Is Required

China's regulator is strict about outbound calling: if you intend to use outbound for promotional or marketing calls, your service will be declined and blocked. Your number will also be part of a shared number range — if any number in that range is flagged for fraud, the regulator can block the entire range. Each order is individually reviewed, and AVOXI's supplier can cancel service if your intended use is flagged as abuse.

What You Need to Provide

• The completed LOI Template, with the below
  • Dated within the last 60 days,
  • On your company letterhead, including:
    • Company name;
    • Authorized contact details;
    • Service description for the number;
    • Agreement to the terms listed;
    • Title and name of the authorized signatory (e.g., CEO, CFO); their signature;
    • Company stamp, if available
• To activate outbound calling, an outbound script is also required
• Only fill in the required fields — leave everything else unchanged
• If you don't have your AVOXI number yet, you can remove that reference
• Signature from an authorized signatory of the sender

How to Submit It

• Upload it in your AVOXI online account.
• See our informative guide for help.
• Our number team will review it. Your account status updates automatically once we finish.
• You will usually hear from us within 24 hours.
• For urgent help, call +1 (770) 937-9735.

Example