To activate a TrueLocal number with Emergency Services, AVOXI needs the details of each agent who will use the number. AVOXI provides a document with common in-country dial codes and a form for you to complete and return.
Supported Dial Codes
Portugal's supported dial codes are:
- 112 (General Emergency),
- 117 (Forest Fire), and
- 911 (redirects to 112).
For more details on dialing the emergency codes listed below, please refer to the additional information and guidelines article. If your end user details change please contact support@avoxi.com with the number and the new details.
Why This Is Required
Local emergency services need to know who is using the number so they can respond correctly when someone dials for help.
What You Need to Provide
- The completed End User EMS Template
- Up to date end user details
How to Submit It
- Complete the End User EMS Template with your agent details.
- Upload the completed form in your AVOXI online account.
- See our informative guide for help.
- Our number team will review your form. Your account status updates automatically once we finish.
- You will usually hear from us within 24 hours.
- For urgent help, call +1 (770) 937-9735.
To activate a TrueLocal number with Emergency Services, AVOXI's supplier requires the details of each agent using the number. We've attached a document with common in-country dial codes and a form for you to complete and return to AVOXI.
Supported Dial Codes:
Number |
For more details on dialing the emergency codes listed below, please refer to the additional information and guidelines article.
Example:
When placing an order with AVOXI, it is the responsibility of the customer to provide up to date end user details. If the end user needs to be updated, please submit a case to support@avoxi.com with the number in question and new end user information.
AVOXI Genius Platform
Our AVOXI Genius interactive number portal gives you the ability to view required supporting documentation via the number profile page. With only a few clicks you can instantly upload them directly from within your AVOXI platform. Once these are received and reviewed by our number team, the in-application status will automatically update, learn more here!
Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735. Please note your number will not work and is blocked until your information is registered with the local provider.
