To activate a TrueLocal number with Emergency Services, AVOXI needs the details of each agent who will use the number. AVOXI provides a document with common in-country dial codes and a form for you to complete and return.
Why This Is Required
Local emergency services need to know who is using the number so they can respond correctly when someone dials for help.
The United Kingdom's supported emergency dial codes are 999 and 112 (both General Emergency). For more details on dialing the emergency codes listed below, please refer to the additional information and guidelines article.
What You Need to Provide
- The completed End User EMS Template
- Up to date end user details — if these change, contact support@avoxi.com with the number and the new details
- Example:

How to Submit It
- Complete the End User EMS Template with your agent details.
- Upload the completed form in your AVOXI online account. See our informative guide for help.
- Our number team will review your form. Your account status updates automatically once we finish.
- You will usually hear from us within 24 hours. For urgent help, call +1 (770) 937-9735.
Note: Your number will not work until we receive your documents and register them with the local provider.