In some locations, the in-country regulator required AVOXI to supply the end user's In-country address. It does not matter what city you have bought; the country just needs to match. If you do not have an in-country address, we will not be able to provide you with the number.
During the number ordering process, we asked you to supply an address. If this is the same address as the country of your order, we will use this address for your order. If you want to change the information, your number is registered; upload this directly within your new AVOXI platform at the number field. Once these are received and reviewed by our number team, the in-application status will automatically update; learn more here!
Generally, you will hear back from us within 24 hours. However, for Immediate action, you can always reach us at +1 (770) 937-9735. Please note your number will not work and is blocked until your information is registered with the local provider.
AVOXI Core Platform
If you are an AVOXI Core customer, you can track your order status with your Onboarding Specialist, who will also provide regular email updates. Lead times on orders are based on inventory at the time of order. Most numbers are usually ready the next day unless there is a long order time with the carrier. Contact your Account Manager about an AVOXI Platform Demo and Migration.