Preview Dialing

Allows agents to review (preview) information about the contact and choose when to dial the outbound call.

Give feedback about this article

Was this article helpful?

Have more questions? Submit a request

Updated:

August 27th, 2019

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

395806

Page Views:

1299

Tags:

Can’t find what you’re looking for?

Contact our award-winning customer care team.