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Home CORE FAQ FAQ Technical What codecs does AVOXI Core support? Help! I am experiencing poor call quality. What are the different number types, how they work and differ? Can my number ring to multiple devices See all 13 questions Login Problems How do I recover my AVOXI Core password? How do I recover my AVOXI Core username? Glossary ACD AHT ANI ASA (Average Speed of Answer) See all 69 questions Numbers How do I dial long distance numbers? How to activate my number Are international 800 numbers free for mobile callers? How to Call India See all 29 questions Bandwith What is bandwidth? How much bandwidth is needed for VoIP? How does bandwidth affect my calls? SIP Trunks Do I need to buy SIP trunks for each country I make calls to? Configure SIP Trunk - United States How many concurrent calls per SIP trunk? What is SIP Trunking See all 8 questions Call Forwarding Can I forward calls from my VoIP toll free numbers to my mobile phone? How do I set my calls to be forwarded at specific times? Why are my incoming calls are being routed incorrectly? My calls are forwarding to the wrong number See all 6 questions Voicemail What is voice to email? Virtual Attendants What is the difference between IVR and ACD routing? Can the IVR system be integrated with other software and hardware applications? What information to include in my IVR greeting Testing your IVR See all 6 questions Number Porting When will the charges be canceled for the number I am porting? Can I port a Albania number? Can I port an Australia number? Call Recording Security VPN Use in a VoIP System How do I avoid fraud on my toll free number? Why is disaster recovery so important? Your easy to follow Disaster recovery plan See all 5 questions Call Screening What is call conferencing? What are call groups? What are Call Queues and why do I need it? What is Call Screening? See all 5 questions SMS SMS Forwarding - Charges and Billing Example Network Redundancy Production Network Diagram