AVOXI Deployment Summary: As part of our global coverage expansion, we continuously add new numbers, inventory, and locations to our online shopping cart. In addition, this week, we released our NEW Number Testing Feature, our Failover Routing to BETA customer program, and additional product adjustments.
NEW Number Testing
Number Testing is now generally available to all customers, allowing users to test their AVOXI numbers in 22 countries, learn more to get testing now!
NEW Failover Routing - BETA
Using our new Flow Builder feature, users can re-route calls to failover destinations for SIP URI and External numbers when these target destinations cannot be reached/connected to a call flow. View our informative guide to learn more!
NEW Multifactor Authentication App
We lifted the feature flag on our MFA Verification Application; use our informative customer-facing guide to learn more!
NEW Service Coverage
Our carrier and provisioning team has also added the below number coverage to the AVOXI online shopping cart
South Africa - DID - Port Elizabeth
South Africa - TrueLocal - Port Elizabeth
Spain - (Port Your) Spain TrueLocal
Product Fixes & Adjustments
- Multiple Order - Order Status Scroll Bug (Customer Facing): We released a fix for a customer-facing issue where the customers could not scroll down to view all numbers when expanding a multiple-number order within our Order Status Dashboard. This subsequently impacted their ability to upload the required docs.
- Disconnected Call is Transferred (Customer Facing): We deployed a fix for an issue where an inbound call came in, hit the IVR, and the calling party disconnected; however, the calls still stay established, and the calling party receives a blank call.
