AVOXI Deployment Summary: As part of our global coverage expansion, we continuously add new numbers, inventory, and locations to our online shopping cart. In addition, we released our new Brazil datacenter and enhancements to our SIP trunk configuration settings.
New Geo Genius Brazil DataCenter
Effective Monday, November 7th, we automatically routed all applicable new numbers via our NEW Brazil data center. In addition, all whitelisting information is visible within our platform via our customer-facing KB guide.
Enhancement Data Centers and Configurations Details on Existing SIP Trunk Setting
With this release, we now include all new Data Centers on the SIP Trunks Page > SIP Trunks Tab > Select Existing SIP Trunk > Setup Instructions section.
New Service Coverage
Our carrier and provisioning team has also added the below number coverage to the AVOXI online shopping cart:
United Kingdom - Belfast - DID
Hong Kong - Port Your TrueLocal
Mexico - Port Your TrueLocal
Fixed Call Journey showing Multiple SIP URIs
We released a fix for an issue where calls routed via SIP URI were showing multiple times within the customer call journey.
Customer Communication e.164 Format
Effective November 29, 2022, all outbound calls must be dialed using the e.164 format for your outbound calls to connect. In the future, you must include the + and country codes when dialing; please don’t add the additional 1 when dialing. And be sure to remove X42 from the end of the number when dialing. Please view our knowledge base article for more information on e.164 format or a refresher on standard country codes.
