What is Answer Call on Live Teams?

As a Genius Admin with an assigned License, the Answer Call functionality allows you to answer a call that is currently waiting in the Live Teams dashboard, regardless if you as the Admin is part of that Team.

Click the 3 dots to see the drop-down option 'Answer call'

The webphone will appear with the call active and ready to handle. 


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Updated:

February 1st, 2022

Author:

Andrew Guarnieri

Updated By:

Pablo Gonzalez

KB ID:

617476

Page Views:

810

Tags:

answer call, call active

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