Use the below steps to manage your profile and see your general information.
- Select the avatar in the left-side navigation to be taken to your Account and Preferences page.
- Personal Details: Edit your details, including name, email address, and caller ID, then select Save.
- License: upgrade and add licenses anytime via the online portal.
- Extension: This is the internal number users will use to call you.
- Outbound Caller ID: As an agent, you can choose your default outbound caller ID using the available numbers in the dropdown.