In some locations, the In-country Authority requires the number to be registered with an address and they require proof of this address (Utility Bill). 

To purchase a Guatemala number, we need to provide proof of the enduser's local address. The name of the business should be visible on this document you provide, and the address must be within region of the city we are purchasing.

Mandatory, proof of address that is less than 3 months old and is under the name of your Guatemala Company, please see below which documents are accepted

The mandatory documents the regulator is looking for are, either:

• Electricity bill from Guatemala - (under the name of your Guatemala Company)
• Telephone bill from Guatemala - (under the name of your Guatemala Company)

AVOXI Genius Platform

Our AVOXI Genius interactive number portal gives you the ability to view required supporting documentation via the number profile page. With only a few clicks you can instantly upload them directly from within your AVOXI platform.  Once these are received and reviewed by our number team, the in-application status will automatically update, learn more here! 

Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735.  Please note your number will not work and is blocked until your information is registered with the local provider. 

AVOXI Core Platform

If you are an AVOXI Core customer you can track your order status with your Onboarding Specialist who will also provide regular email updates. Lead times on orders are based on inventory at the time of order.  Most numbers are usually ready the next day unless there is a long order time with the carrier. Contact your Account Manager about an AVOXI Platform Demo and Migration.