To activate phone numbers in Nigeria and other compliant regions, an official Indemnity Letter must be submitted to satisfy local regulatory and carrier Know-Your-Customer (KYC) requirements.
Why This Is Required
Local regulators and carriers require an official, documented Indemnity Letter explaining why your company is acquiring an AVOXI number and detailing its intended business use prior to number activation. Acceptable formats: PDF, JPG or PNG.
Note: Authorized signatories for company documents must hold C-level or director status.
What You Need to Provide
- Download and complete the AVOXI-provided Indemnity Letter Template
- Only fill in or replace empty fields — do not alter any other non-highlighted wording.
- Acceptable formats: PDF, JPG or PNG.
NOTE Unassigned Numbers: If you do not yet have your assigned AVOXI number, you may remove that reference from the template.
How to Submit It
- Upload the document in your AVOXI online account. See our informative guide for help - Acceptable formats: PDF, JPG or PNG.
- Our number team will review it. Your account status updates automatically once we finish.
- You will usually hear from us within 24 hours. For urgent help, call +1 (770) 937-9735.
Note: Your number will not work until we receive your documents and register them with the local provider.
