To order or port your India TrueLocal number, the in-country authority requires a copy of the official local (Indian) Tax Identification Document and Number specific to the end user operating in India.
Why This Is Required
Any citizen, sole proprietor, or business entity operating in India must register with the appropriate Indian tax authority — the Income Tax Department or Goods and Services Tax Network — to receive a local tax identification number:
-
Permanent Account Number (PAN): A unique 10-character alphanumeric code issued by the Income Tax Department of India, consisting of five letters, four numbers, and one checksum letter (e.g.,
ABCDE1234F) -
Goods and Services Tax Identification Number (GSTIN): A unique 15-character state-specific tax identifier issued to GST-registered entities in India, comprising a two-digit state code, the 10-character PAN, an entity character, a default character ('Z'), and a checksum character (e.g.,
27AAAAA0000A1Z5)
What You Need to Provide
A copy of the actual local (Indian) Tax Identification document — the PAN card or GSTIN registration document itself, specific to the end user operating in India
Not accepted: simply providing the Tax Identification Number as text is not sufficient — the local carrier requires the official document itself for verification.
How to Submit It
- Obtain a copy of your PAN card or GSTIN registration document.
- Log in to the AVOXI Genius platform and go to the relevant number's profile page.
- Upload the document directly from within the platform — learn more here.
- AVOXI's number team reviews the submission — the in-application status updates automatically once reviewed.
- Generally, you'll hear back within 24 hours. For urgent cases, call +1 (770) 937-9735.
Note: Your number will not work until we receive your documents and register them with the local provider.
