To activate a TrueLocal number with Emergency Services, AVOXI needs the details of each agent who will use the number. AVOXI provides a document with common in-country dial codes and a form for you to complete and return.
Supported Dial Codes
Malaysia's supported dial code is:
- 999 (Police, Fire & Ambulance)
Up to date end user details — if these change, contact support@avoxi.com with the number and the new details. See our additional information and guidelines article.
Why This Is Required
Local emergency services need to know who is using the number so they can respond correctly when someone dials for help.
What You Need to Provide
The completed End User EMS Template
How to Submit It
- Upload the completed form in your AVOXI online account.
- See our informative guide for help.
- Our number team will review your form. Your account status updates automatically once we finish.
- You will usually hear from us within 24 hours.
- For urgent help, call +1 (770) 937-9735.
Example
AVOXI Genius Platform
Our AVOXI Genius interactive number portal gives you the ability to view required supporting documentation via the number profile page. With only a few clicks you can instantly upload them directly from within your AVOXI platform. Once these are received and reviewed by our number team, the in-application status will automatically update, learn more here!
Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735. Please note your number will not work and is blocked until your information is registered with the local provider.
